ONGOING RECRUITMENT FOR LIBRARY ASSISTANT IN UNITED KINGDOM
We are seeking enthusiastic, energetic and outgoing individuals to join our team delivering library services to the people. As the public face of the organisation you will need to be welcoming and able to relate to people of all ages and backgrounds. You will assist our customers to access our resources, including support to use ICT, and encourage increased use of our service. All applicants have an equal opportunity throughout the employment process as there’s no discrimination in regards to colour, nationality, religion, race, gender, and others as protected by the law.
DUTIES AND RESPONSIBILITIES
Works at the circulation desk answering reference questions, phone calls, providing computer assistance, locating or reserving items for customers, and directing customers to other areas of the library
Assists in all aspects of summer reading program, booking entertainment, providing programs, decorations, displays, registration, and prizes; advertise events in print and electronic formats.
Provides assistance with computers, including reservations, printing, scanning, software assistance, internet troubleshooting, logging into the network, and e-books, to enable library customers to successfully use the technology the library offers.
Maintains department schedule, including recording weekly hours for department members on a centralized building schedule, scheduling all appropriate staff to cover service desks, and maintaining a scheduling calendar for agency staff.
Perform all other duties assigned
SKILLS AND REQUIREMENTS
- Strong information skills
- Strong customer service skills
- Be a good communicator and negotiator
- A degree in Information and Library Studies or equivalent CILIP certification
- Knowledge of supporting and delivering training